Assoc, Order Entry

JOB SUMMARY:

An Order Entry Clerk is responsible for obtaining and entering supply orders into the Materials Management software system (Peoplesoft). The National Order Entry Team services all clinical regions as well as select Esoteric lines of business, supporting our clients by processing their request for the supplies needed to collect and submit specimens to the lab for testing. These orders are submitted via fax, email, Quanum, and phone from both internal and external clients. Order entry keys the request under the client account number in PeopleSoft, reviews and adjusts the order as needed in alignment with utilization restrictions and compliance guidelines, capturing all relevant information. The order is then released into the system to be processed by one of our fulfillment centers.

JOB RESPONSIBILITIES:

1. Obtains supply orders from our workforce management software (Quickbase) and enters them into the Materials Management software.
2. Informs clients of backorders and expected delivery times.
3. Informs clients of utilization constraints if the amount requested exceeds the established utilization ratios.
4. Assists the National Fulfillment Team, National Order Entry Team, Commercial and Customer Solutions in resolving client utilization questions.
5. Informs the appropriate individuals of low stock and backordered items.
6. Complies with all applicable and current Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. policies and procedures.
7. Performs other duties as required.